Frequently Asked Questions
What’s the shipping time?
Most orders are delivered within a week of order placement (aside from any extraordinary circumstances of shipping delays caused by weather or when carriers experience high order volumes).
Do you ship internationally?
We currently only ship within the United States.
Do I have to create an account to order?
No - you can checkout as a guest, which requires only an email or phone number so we may contact you should an issue arise with your order. No password required.
Why aren’t the rest of your products available for purchase on the website?
Some of your favorite Organic Valley products are a bit harder to ship than our smoothie mixes (ie - eggs & milk). You can find more of our products at your favorite local retailer, and through online delivery services such as Instacart and Amazon Fresh.
How do I talk with someone about my order?
We’re always here for you! Contact us at email@example.com or give us a call at 888.444.6455.